Shipping & Returns
Shipping
1st United Pawn & Loan currently ships throughout the contiguous United States and internationally through FEDEX and the United States Postal Service.
Our goal is to ship items within 3 days of PAYPAL receipt of payment, and we guarantee it will leave our store within 3 business days. Delivery confirmation is provided for all items and the cost for this service is factored into the shipping fees. Items priced at $30 and above will automatically include Insurance and the cost for this insurance is included in the shipping fee.
Expedited shipping is available for additional costs at the buyer’s expense, so please email any special requests, and we’ll try to get you a quote within 24 hours.
We currently ship from multiple locations in the state of New Jersey and Pennsylvania.
Returns
1st United Pawn & Loan backs everything it sells with a 14-day satisfaction guarantee, so you can buy with confidence. If, for any reason, within 14 days you need to return your merchandise, please call (215) 468-4200 and refer to your payment confirmation code. We will provide instructions for how to mail the item back to us for a full refund and at no cost to you. If your item was purchased at one of our retail locations you may also exchange or return the item in person at any of our retail locations. You must have the original receipt in order to return the item for cash.
This Guarantee is limited to the remedies described above. NO OTHER REPRESENTATIONS OR WARRANTIES OR GUARANTEES ARE MADE AND THE MERCHANDISE IS SOLD “AS IS” AND HAS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.